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Our Store Policies

Our Store PoliciesLayaway
We offer a flexible layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations and adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an instore credit for monies received.

Returns and Exchanges
Most returns and exchanges are accepted within 30 days of purchase. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.

Refunds
Refunds are accepted within 30 days of purchase. All refunds must be “in new condition” and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Estate and Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.

Diamond Inspections
We recommend bringing us your diamond jewelry for inspection every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Our Store Policies

Appraisals
We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologists trained by the Gemological Institute of America (GIA).

Custom Work
All custom jewelry is nonrefundable. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

Gift Certificates
We offer gift certificates in any denomination.